Support Desk App Featured Image

Support Desk

The Support Desk App Template is a ready-to-use, free customer support and ticket management system built on Fuzen. It helps teams manage customer issues, track progress, and collaborate smoothly - all from a clean and organized workspace. With built-in dashboards, project tracking, and Kanban task workflows, it ensures every ticket is resolved on time and nothing slips through the cracks. Whether you're a small business or a growing support team, you can install this template instantly and customize everything using Fuzen AI - from fields and forms to automations and workflows - without writing code.

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Support Desk

By Fuzen.io

  • Dashboard Overview
  • Project Management
  • Ticket Management
  • Kanban View for Tasks
  • Team Collaboration
  • Customizable with Fuzen AI

Key Features:

Dashboard Overview

Get a clear snapshot of open tickets, pending tasks, team activity, and priority issues in one central place.

Project Management

Organize tickets and tasks under projects so teams can manage multiple support categories, clients, or product lines efficiently.

Ticket Management

Create, assign, track, and resolve customer tickets with complete visibility into status, priority, notes, and timelines.

Kanban View for Tasks

Every project comes with a visual Kanban board to manage tasks through stages like Fresh, In Progress, Done, and Verified.

Team Collaboration

Add comments, updates, and attachments to each ticket so your support team stays aligned.

Customizable with Fuzen AI

Instantly add new fields, change workflows, automate reminders, or integrate additional steps using simple AI instructions.

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Frequently Asked Questions