WhatsApp Automation CRM
The WhatsApp Automation CRM is designed to help businesses manage customer conversations, capture new leads, and respond automatically to WhatsApp messages using Artificial Intelligence (AI). It integrates with Twilio for WhatsApp connectivity and OpenAI for intelligent, context-aware responses. Built on Fuzen, this template can be fully customized using Fuzen AI - allowing you to add new fields, automate workflows, or tailor the CRM to your specific business needs. With everything from lead tracking to automated replies in one place, it’s the perfect solution to boost customer engagement and response efficiency.
Key Features:
AI-Powered WhatsApp Responses
Automatically reply to incoming messages with smart, personalized responses powered by AI.
Lead Capture & Management
Instantly capture leads from WhatsApp chats and organize them within the CRM for easy follow-up.
Twilio Integration
Seamlessly connect your Twilio account to send and receive WhatsApp messages directly through the CRM.
Conversation History
Access full chat histories for each lead or customer to maintain context in every interaction.
Customize Using Fuzen AI
Instantly modify and extend the CRM using Fuzen AI - add custom workflows, automate tasks, or integrate with other tools without coding.
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Testimonial
Customer Experience Head, SolarTech India “The WhatsApp Automation CRM has completely changed how we handle customer inquiries. The AI replies feel natural, and we’ve seen response times drop by more than half.” Sales Manager, GreenFlow Energy (UK) “We connected our Twilio account in minutes, and now all our WhatsApp leads flow directly into the CRM. Managing follow-ups is so much easier!” Founder, Nexa Realty Solutions (India) “Earlier we had to manually respond to every WhatsApp query. With Fuzen’s WhatsApp CRM, our team saves hours each day while still giving quick, personalized responses.”Ananya Mehta
James Cooper
Ravi Nair